Built for Infinit-O

Built for Infinit-O. Built for healthcare.

This isn't a slide deck. It's a working AI agent handling real healthcare workflows — appointment scheduling, referral capture, patient outreach, and more. Try it.

Try the Chat Agent

Ask about scheduling an appointment, checking a referral status, clinic hours, billing questions, or anything else a patient might need.

Click the chat icon in the bottom right corner
📅 Book an appointment 📋 Check referral status 🏥 Clinic hours & directions 💊 Prescription refills 💳 Billing questions

Channels, workflows, and responses are fully customizable per healthcare client.

Try the Voice Agent

Call the number below to hear the AI handle a real patient interaction — appointment scheduling, wellness visit outreach, no-show follow-up, and more.

(817) 985-4613

US local number • Available 24/7

Built for what Infinit-O & healthcare companies need

Purpose-built for healthcare BPOs handling complex patient interactions across voice, chat, and email — at scale.

Natural Conversations

Patients ask questions in their own words. Lorikeet understands context, handles follow-ups, and resolves issues — not just FAQ lookups.

EHR Integrations

Lorikeet is built to plug into your existing systems. We can connect to EHR platforms like Epic and eClinicalWorks for patient lookups, appointment booking, referral status, and clinic data — no rip-and-replace required.

HIPAA Compliant

Built for regulated healthcare. Identity verification, escalation paths, and guardrails keep every patient interaction compliant and auditable.

Multilingual Support

Serve patients in the language they're most comfortable in. Lorikeet handles conversations in English, Spanish, and more — same workflows, same accuracy, across every language.

Voice + Chat + Email

Same AI brain across every channel. Patients get consistent, accurate answers whether they call, chat, or email — 24/7.

Outbound Campaigns

Proactive outreach for referral capture, annual wellness visits, vaccination drives, no-show follow-ups, and post-visit surveys — all automated.

How we built this for you

We configured this entire demo in Lorikeet — 10 healthcare workflows and 5 EHR integrations — built from scratch for Infinit-O.

1

Connected the EHR

Wired up mock Epic integrations for patient lookup, appointment booking, slot availability, referral status, and clinic info.

2

Wrote the Workflows

10 workflows covering appointment scheduling, annual wellness outreach, no-show follow-up, referral status, billing, medical records, and more.

3

Built in Compliance

Identity verification, HIPAA-aware escalation paths, and guardrails baked into every patient interaction — not bolted on after.

4

Went Live

Chat and voice are working right now. Email and SMS work the same way when you're ready to expand.

Patients can call too

Same AI, same workflows — just over the phone. Call to experience what a patient would hear when scheduling an appointment, checking a referral, or asking about clinic hours.

(817) 985-4613

US local number • Available 24/7

See exactly what we built

Everything is transparent. Open the Lorikeet sandbox to see the workflows, tools, and configuration powering this demo.

10 Workflows

Appointment scheduling, annual wellness outreach, no-show follow-up, referral status, billing support, and more — written in plain English, not code.

5 EHR Integrations

Mock Epic tools for patient lookup, appointment booking, slot availability, referral status, and clinic info. Ready to connect to your real EHR in production.

Voice + Chat Live

Both channels are active and working right now — call (817) 985-4613 or use the chat widget. Email and SMS available on request.

Open the Sandbox

Ready to Add the World's Best CX AI?

Connected to your actual patient data. Handling your real support volume. This sandbox is just the start.

Finish Setting Up Your Sandbox Discuss With Our Experts